Contact & Support

Need help? Have a question? We're here. Check our FAQ or reach us directly by email.

For account issues, withdrawal support, and general inquiries:

Submit a support ticket directly within the app for fastest response:

App → Profile → Help → Support Tickets

Email: typically within 1–3 business days. In-app tickets are prioritized for account and withdrawal issues.

Send us a message

This will open your email client with a pre-filled template.

How do I withdraw my diamonds?

How long do withdrawals take?

My task wasn't credited. What do I do?

Can I change my linked social accounts?

I received a suspicious message. What should I do?

Is FollowPay available on iOS?